FAQ

1. Is your jewellery handmade?

Yes, every jewellery piece is handmade with care and attention to detail.

2. Do you offer customized jewellery?

Yes, we accept customized jewellery orders based on your preferences and style.

3. Do you deliver across India?

Yes, we deliver all over India.

4. How long does delivery take?

Orders are usually delivered within 5–7 business days after shipping.

5. Do you offer Cash on Delivery?

No, COD is currently not available.

6. How should I take care of my jewellery?

To maintain the quality and shine of your jewellery:

• Avoid contact with water, perfume, and sprays.
• Store jewellery in a plastic zip bag or soft cotton pouch after use.
• Keep away from moisture and direct sunlight.

7. Can I exchange my order?

Yes, exchanges are accepted within 2–3 days of delivery under eligible conditions.

8. Is an unboxing video necessary?

Yes, a proper unboxing video is compulsory for exchange or damage-related claims.

9. How can I contact Bhavna Creation?

You can contact us through WhatsApp or Instagram for any support or order-related queries.